Frequently asked questions

question:
Where are you located?

Answer
We are located in Hamilton, Ontario, Canada.

question:
Do you sell bikes or bike parts, or just do custom builds for electric bicycles?

We do all 3!

 

 

question:
Do you really ship for free?

For orders over $500CAD we ship for anywhere in Canada.

For orders over $500USD we ship free to the USA.

For countries outside of Canada/USA, please contact us for shipping quotes.

question:
Why are your parts so much less expensive than others on the market?

Answer:

We import directly from manufacturers all over the world. We utilize batch delivery and express shipping so that we receive our parts right from the source, or as close to as possible.

 

question:
What is the best E-Bike setup for me?

Answer

There are 3 basic things to consider with an E-Bike.
a) Range(km) Desired
b) Ability to Hill Climb (Torque)
c) Convenience
For a strictly high speed commuter, we recommend a hub motor setup with a battery that will get you to (and maybe from) your destination. For trail riding and mountain biking (hills) we recommend a mid-drive motor (Tongsheng or Bafang) with an adequate sized battery for your longest anticipated trip.

 

question:
What do I do if I have more questions?

Answer

Questions can be answered at affordableebikes@gmail.com